Wilde Sapte. (Now Denton Wilde Sapte.) Leading
law firm. Quantum provided a sales practitioner's objective view
of the firm's business development capability -- with changes in senior
personnel, large identified opportunities within a number of major
clients, and results of an extensive client survey in mind. Detailed,
anecdotally substantiated, feedback provided in particular on: " Planning
and organising business development activity " Templating account
planning effort " Packaging up (for front-end use) the firm's core
value propositions. Later provided one-to-one account development
coaching for a pre-selected 'account director' ( a barrister). Sponsors:
Managing Partner; Marketing Director.
Izodia plc (formerly Infobank plc). Full
service, market leader in e-commerce performance improvement. Value
proposition-driven initiative to equip all of the company's customer-facing
players with the tools and means to sell the true value of the company's
deliverables to selected vertical markets at the most senior levels.
Completed initial assessment of UK selling operation across the board
to position us to help to: " Increase levels of salesteam ownership
of all stages of sales cycle " Make the 'finished article' tools constructed
with Quantum's input count when accessing and selling to senior commercial
decision-makers " Plan, organise and lead the required sales activity
and put the necessary systems in place to support this on an on-going
basis. Recently completed sales management 'framework' session with
UK senior management team to formalise the company's sales management
objectives and supporting methodologies for 2002 Sponsors: C.O.O.;
Group Strategy & Product Director; UK MD.
Level (3)
Communications High bandwidth, IP-based, communication infrastructure
provider. 'Livefire' branded, live selling environment sales improvement
programme designed to achieve: " Increased high revenue customer penetration
" Superior levels of sales productivity " Enhanced skill-sets and
widened market appreciation of sales teams. Sponsor: European SVP
Sales & Marketing; UK MD.
Lost Wax
Innovative e-commerce software and services vendor.
Specified and constructed full suite of sales / sales management support
tools. Interim sales management of A.S.P. division in advance of recruitment
of Sales & Marketing VP and Sales Manager. Programme to identify
and recruit additional salesteam members. Sponsor: CEO
Intelligent Environments
Group plc.Click
here for full case study Internet software and services vendor.
Client since 1995. Quantum instrumental in defining sales strategy
and shaping requisite sales activities. (One of the key improvements
Quantum helped to bring about was a significant increase in average
sale value). Also, Quantum has twice provided its own directors in
an Interim Sales Director capacity following the unexpected departure
of the incumbent. Sponsor: CEO.
WorldcomA client from mid to late 90's. Audit-driven advice on:
Achievable qualitative improvements within UK, and later International,
sales operation
Most appropriate help and personal development for team members
Management development and actions required to drive necessary
changes.
12 month sales development initiative with emphasis on communicating
a clear sales strategy and the equipping of the sales management team
to make it happen.
Facilitation of 'cross border' sales initiative ref global 'matrix
management' changes made to structure of organisation -- including
're-writing' of portions of Siebel PRISM SFA system. Sponsor: SVP Sales & Marketing International.
QA plc.
Market leader in IT training in the process of being re-shaped into
a wider IT services group by recently appointed (ex 'Big 5' Managing
Partner) Executive Chairman. Quantum has provided a well received
outside perspective on the company's current selling / sales management
capability and the infrastructure which supports it. Action plan and
schedule agreed for: " First hand assessment of, and feedback on,
a number of pre-agreed 'sharp end' and people-related specifics "
A supporting programme of hands-on Quantum-facilitated sales improvement
activities focused on lifting sales results, particularly in the company's
major client sales channel . Sponsors: Executive Chairman; Executive
Director of Sales & Marketing.
US-owned investment bank. Quantum recently
invited to discuss sharp-end focused mentoring programme for bank's
senior management. Aim: to strengthen the individuals' ability to
position and sell the added-value of niche differentiation at a senior
(and sceptical) level. Sponsor: Senior MD Capital Markets.
Leading management services provider to legal
sector. Recently completed assessment of overall capability of
consultant group whose role includes the delivery of the company's
services as well as the development of new / new-name business. Recommendations
made as to what needs to take place to achieve the company's growth
objectives. Currently discussing the detail and practicalities of
the actions required to implement the recommendations.
Large scale, sales and sales management 'awareness' and devlopment
programme for Business Banking Division management group. Deft positioning
and execution well received by commercially strong -- but -- often
'sales resistant' population.
Unsolicited interest in Quantum's high profile input from other
parts of the organisation. Sponsor: Director of Sales Strategy.