Customer objections show they are interested in your proposition!
Write down the fundamental reasons for why we get objections. What is the psychological impact of objections? How should we react when we get an objection?
Observe the video
- What is selling?
- The 8 criteria for an effective sales visit
- What people buy
- The needs & wants ‘iceberg’ model
- How to improve your questioning and listening
- Funnel technique (developing customer needs and wants)
- Creating a strong first impression
- How to present your solution
- How to handle objections
- Handling price pressure
- How to gain customer commitment