Welcome to Value Added Selling e-learning support

Use these programmed learning materials to help you implement your new skills

Work in your own space at your own pace

Work through the modules from start to finish

  • What is selling?
  • The 8 criteria for an effective sales visit
  • What people buy
  • The needs & wants ‘iceberg’ model
  • How to improve your questioning and listening
  • Funnel technique (developing customer needs and wants)
  • Creating a strong first impression
  • How to present your solution
  • How to handle objections
  • Handling price pressure
  • How to gain customer commitment

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