Sales Activity Management

In response to the question “How do you effectively manage sales activity?” it’s not uncommon to hear a response along the lines of ………“the sales team are charged with making x calls per week which are monitored and reviewed in our CRM system”. Quantum’s polite...

Are you making your customers an offer they can’t refuse?

Quantum Co-Founder Steve Jessop’s latest article on managing sales performance Lacking confidence in future sales results? Are you making your customers an offer they can’t refuse? I was reading an article in Forbes Global a while back entitled ‘The...

How to get prospects to say ‘no’!

Question: What’s the biggest cost of any selling operation? Answer: The business you don’t win! From this truism we quite rightly conclude that we should do everything possible to optimise conversion ratios. Equally true is the fact that wasted time on...