Sales Activity Management

In response to the question “How do you effectively manage sales activity?” it’s not uncommon to hear a response along the lines of ………“the sales team are charged with making x calls per week which are monitored and reviewed in our CRM system”. Quantum’s polite...

How to recognise negotiation tactics

“Negotiating in the classic diplomatic sense assumes parties more anxious to agree than to disagree.” Dean Acheson, US Secretary of State under President Harry S Truman   Negotiations occur in all areas of our lives, not just business. From large government...

Are you making your customers an offer they can’t refuse?

Quantum Co-Founder Steve Jessop’s latest article on managing sales performance Lacking confidence in future sales results? Are you making your customers an offer they can’t refuse? I was reading an article in Forbes Global a while back entitled ‘The...